Asherons Call Admin(+Envoy) duties.

• Envoys can respond to calls for assistance involving abusive players who openly flood text, use foul or explicit sexual language, or make inflammatory racial, religious, or other harmful remarks. The enforcement measures the Envoy will take are determined by the Code of Conduct guidelines for our game, as well as current community policy pertaining to Envoys. Please do not expect immediate punitive action based solely upon your report. Reports are investigated, and if it is determined an enforceable offense has occurred, Envoys will take appropriate action.
• Envoys can get you free if you are stuck between a wall and a piece of furniture, continually falling or “blipping” on a hillside, or -- sometimes -- continuously trapped in the log-in portal.
• Envoys can also provide assistance with in-game questions.
• Envoys have the ability to mute offensive players, and they can remove a player from the world if need be.

• Envoys cannot locate a corpse, nor can they take you to where your corpse is.
• Envoys cannot move creature spawns away from a lifestone.
• Envoys cannot move corpses that appear stuck in the landscape, on walls, etc.
• Envoys cannot act as a go-between in player trades.
• Envoys cannot reimburse you for, nor replace, lost or stolen items.
• Envoys will not enforce against “camping” or “training.”
• Envoys cannot verify account information.

To view complete Turbine page click here

What IS NOT LISTED HERE is the self appointed duty of trolling and harassing players in game. This self appointed duty has major detrimental affects on your account. You  may have invested hundreds of hours in character development, months or years of time and money, and yet at the whim of an admin you can be barred from using your account for 3 days to 6 months. Threats are a common tool  used by these over-zealous Envoys. One can understand +Envoys responses t  in-game requests calls for assistance. The self appointed harassment of the player base as demonstrated leaves much  to  be desired. This behavior is atypical of Microsoft Game Zone Management of yester-year. Paramount to this Envoy problem is  there is NO WAY to communicate with Turbine to resolve issues of maltreatment by  the few!